A lack of consensus on what defines an AI "agent" is leading to customer frustration, as Microsoft, OpenAI, Salesforce, and others market it differently (TechCrunch)

TechCrunch: A lack of consensus on what defines an AI “agent” is leading to customer frustration, as Microsoft, OpenAI, Salesforce, and others market it differently  —  Silicon Valley is bullish on AI agents.  OpenAI CEO Sam Altman said agents will “join the workforce” this year.

Mar 15, 2025 - 13:00
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A lack of consensus on what defines an AI "agent" is leading to customer frustration, as Microsoft, OpenAI, Salesforce, and others market it differently (TechCrunch)

TechCrunch:
A lack of consensus on what defines an AI “agent” is leading to customer frustration, as Microsoft, OpenAI, Salesforce, and others market it differently  —  Silicon Valley is bullish on AI agents.  OpenAI CEO Sam Altman said agents will “join the workforce” this year.

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