Adobe under fire from FTC over deceptive practices

FTC (Federal Trade Commission) is launching a case against Adobe due to alleged deceptive practices related to the company's subscription services. According to the FTC, Adobe violates the Restore Online Shoppers’ Confidence Act and the commission highlights a few key issues. Firstly, Adobe describes its subscription plan as monthly but charges cancellation fees when a user wants to cancel it earlier than one year. Additionally, Adobe places numerous obstacles within the cancellation process, and often, users are led to believe they've cancelled the plan when, in reality, monthly...

Jun 19, 2024 - 02:00
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Adobe under fire from FTC over deceptive practices

FTC (Federal Trade Commission) is launching a case against Adobe due to alleged deceptive practices related to the company's subscription services. According to the FTC, Adobe violates the Restore Online Shoppers’ Confidence Act and the commission highlights a few key issues. Firstly, Adobe describes its subscription plan as monthly but charges cancellation fees when a user wants to cancel it earlier than one year. Additionally, Adobe places numerous obstacles within the cancellation process, and often, users are led to believe they've cancelled the plan when, in reality, monthly...

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