Top tips for staying safe while shopping this festive season

As families get ready to do their Christmas shopping, malls can be a breeding ground for criminals trying to take advantage of shoppers.

Dec 11, 2024 - 15:00

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Top tips for staying safe while shopping this festive season

The festive season brings joy and excitement, but it also attracts seasonal crime. With thousands of shopping malls to choose from and crime spiralling out of control, staying safe while shopping is crucial. Follow these practical tips to keep yourself and your loved ones protected.

Choose Safe Parking Areas When at Shopping Malls

Always park in a well-lit, busy part of the shopping center. Check your surroundings before stepping out of your car. If you are walking, avoid dark or isolated areas.

Identify where security staff patrol in the mall. Uniformed guards are there to assist you in emergencies. Knowing where to find them can make a big difference if trouble arises.

Make a Safety Plan for Children

When you arrive at the mall, show your children where security staff are stationed. Teach them to seek help only from uniformed personnel if they get lost. Ensure your child knows your mobile number to help reunite you quickly.

Prevent Car-Jamming Scams

When locking your car using the remote, double-check by trying the door handle. Criminals often use car jammers to leave vehicles unlocked.

Keep Your Handbag and Wallet Secure When Shopping

Try to wear a crossbody sling bag and always zip it closed when you shop. Crowds attract pickpockets, so stay alert. Men should carry wallets in an inside pocket rather than their trouser pocket.

Stay Aware of Your Mobile Phone

Charge your phone before heading out. Avoid distractions like texting while walking, as it makes you an easy target. When using public Wi-Fi, be cautious—some hotspots are unsecured and can lead to identity theft.

Limit Cash and Protect Your PIN

Use debit or credit cards to reduce the need for cash. When entering your PIN, shield the keypad with your hand.

Be Cautious Around Strangers

Some strangers may appear overly friendly or ask for help, but they could be scammers. Bogus charity collectors are common during this season—verify their registration before donating.

Secure Parcels in Your Car

Take your shopping bags to the car regularly and store them in the boot. Avoid leaving valuables visible inside the car to prevent break-ins.

Have an Emergency Plan

If shopping with friends or family, agree on a meeting point in case you lose contact. Good options include the mall’s information desk or a specific store.

Safety Tips During Armed Robberies in a Shopping Mall

If you find yourself in an armed robbery, stay calm. Follow these steps:

Do not resist; comply with instructions.
Breathe deeply to regulate your heart rate.
Avoid sudden movements and announce your actions, e.g., “I’m taking my keys out.”
Do not trigger alarms, as it could escalate violence.
Avoid direct eye contact with the robbers.
Let the robbers leave without attempting to stop them.

Help if You Can

After a robbery, your observations can assist the police. Focus on:

Physical details: height, build, clothing, or noticeable features like scars or birthmarks.
Specific actions: listen for names used and note what they touch.
Vehicles: identify the make, model, colour, and registration number.