The 67 Capitec bank branches where you can get a Smart ID in SA

Capitec has now expanded its Smart ID services to 67 branches across the country, marking a major step forward in bringing government services closer to where people already bank.

The bank started with just a handful of pilot branches, but the rollout has picked up pace quickly.

With the addition of new locations, Capitec now has one of the widest Smart ID service networks among South African banks.

The 67 Capitec branches now offering Smart ID services

This expansion forms part of a broader partnership with the Department of Home Affairs to modernise how IDs are issued.

At participating branches, Capitec clients can:

• Apply for a Smart ID card
• Replace a lost or damaged ID
• Upgrade from the old green ID book

The process is designed to be fast and efficient, with applications completed through self-service terminals in-branch, often in just a few minutes.

With 67 branches now active, the service is available across all provinces, including major metros and smaller towns. Here’s the full list:

Western Cape (13)

• Hermanus Whale Coast Mall
• Stellenbosch Eikestad
• Swellendam
• Table View Table Bay Mall
• Cape Town Adderley
• Tyger Valley Centre
• Cape Town V&A Waterfront
• Vredenburg Weskus Mall
• Mitchells Plain Watergate
• Worcester Mountain Mill Centre
• Paarl Main Road
• Citrusdal
• Piketberg

Gauteng (14)

• Orange Farm Eyethu Mall L15
• Carletonville Mall
• Sandton City L14f
• Florida Goldman Crossing
• Eldorado Park
• Pretoria Hatfield
• Lenasia Square
• Tembisa Birch Acres
• Heidelberg Mall
• Lenasia Trade Route Mall
• Mamelodi Square
• Nigel
• Soshanguve Mall V15
• Soweto Bara Mall
• Springs Mall
• Tembisa Plaza

KwaZulu-Natal (12)

• Howick on Main
• Amanzimtoti Seadoone Mall
• Pietermaritzburg Scottsville
• Harding Corner
• Umhlanga Gateway F62/15
• Emondlo Mall
• Jozini Shopping Centre
• Esikhaleni Plaza
• Manguzi
• Mbazwana
• Mkuze Plaza
• Umzinto

Eastern Cape (6)

• Port Elizabeth Greenacres 16
• East London Hemingways
• Jeffreys Bay Fountains Mall
• Idutywa Main
• Mthatha York City Centre
• Port Elizabeth Newton Park

Free State (5)

• Bloemfontein Plaza
• Parys Palmgate Shopping Centre
• Botshabelo Mall
• Welkom Goldfields Mall 50
• Ladybrand

North West (5)

• Potchefstroom Mooirivier Mall
• Rustenburg Platinum Square
• Mafikeng Mall
• Lichtenburg
• Vryburg

Limpopo (9)

• Matoks
• Giyani Masingita Centre
• Metz Mahlakung
• Bela Bela Mall
• Elim Hubyeni Mall
• Modjadjiskloof
• Northam Plaza 13
• Polokwane City Centre
• Siyabuswa Mall (Moutsiya)

Mpumalanga (4)

• Kriel
• Nelspruit Brown
• Kwagga Plaza Shopping Centre
• Secunda
• Nelspruit Crossing Shopping Centre

Northern Cape (1)

• Kathu Village Mall

While the rollout is expanding, there are still a few restrictions:

• The service is currently only available to Capitec customers
• It mainly covers ID replacements and upgrades
• First-time ID applications are still limited

Despite this, the convenience factor is already making a noticeable difference.