Do you own one of these recalled vehicle brands and models?

The National Consumer Commission (NCC) has recalled several vehicle brands and models sold in South Africa.

May 15, 2025 - 15:00
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Do you own one of these recalled vehicle brands and models?

The National Consumer Commission (NCC) has recalled several vehicle brands and models sold in South Africa.

The recall regards various defects found in the vehicles related, among other things, airbags, axles, batteries, and seatbelts.

According to the NCC, the affected brands are Jeep Wrangler, Chrysler, Citroën, Mercedes-Benz, Audi, VW Polo and Sedan, and Volvo.

This recall applies to specific car models under these brands that were manufactured between 2014 and 2016. 

Vehicle brand recalls – May 2025

1. Jeep Wrangler & Chrysler 300c (2014–2016)

  • Issue: Defective Takata airbags – may rupture upon deployment, releasing metal fragments.
  • Risk: Serious injury or death to occupants.
  • Action: Free airbag replacement at Stellantis dealerships.

2. Citroën C4, DS4, DS5 (2009–2016)

  • Issue: Airbag inflator defect – risk of rupture and shrapnel during deployment.
  • Risk: Potentially fatal injuries.
  • Action: Airbag inspection and replacement at Stellantis dealerships.

3. Mercedes-Benz CLA (Platform 118)

  • Issue: Rear brake hoses may be too short, risking contact with other components and fluid leakage.
  • Risk: Reduced brake performance → higher accident risk.
  • Years affected: 2020–2023
  • Action: Brake hose inspection and replacement.

Mercedes-Benz S-Class (Series 223)

  • Issue: Front axle brake hoses could leak due to heat/moisture exposure.
  • Risk: Brake fluid loss → impaired braking → accident risk.
  • Action: Replacement of faulty brake hoses.

4. Audi e-tron GT (from 27 October 2021)

  • Issue: High-voltage battery defect – some modules may overheat.
  • Risk: Fire hazard with risk of serious injury or property damage.
  • Action: Check and replace faulty modules at Audi SA dealers.

5. VW Polo Sedan (sold from 2 April 2025)

  • Issue: Rear seatbelt latch plates produced with insufficient hardness.
  • Risk: Increased injury risk during crashes due to reduced seatbelt effectiveness.
  • Action: Inspection and replacement of latch plates at VW dealers.

6. Volvo XC90 (2020–2022)

  • Issue: High-voltage battery overheating when fully charged.
  • Risk: Thermal event (fire).
  • Action: Battery inspection and potential module replacement at Volvo dealers.

Key concerns raised by NCC

  • Delayed Recalls: Some safety issues are being addressed 10+ years after vehicle production.
  • Consumer Responsibility: Despite warranty expiry, manufacturers are legally obligated to ensure vehicle safety.
  • NCC Role: Facilitating the recall and holding OEMs accountable for delays.

What should you do?

If you own any of these models:

  1. Contact your dealership immediately
  2. Book an inspection or repair as soon as possible
  3. File a complaint with the NCC if you feel unsafe or have unresolved concerns

Do you own one of the aforementioned vehicle models?

Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1

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